Email that people open, read and act on

Q: Which email platform do you use?

We recommend one that suits your size and store, such as Mailchimp, Klaviyo, Brevo or your CRM’s built-in email, and set it up properly.

Q: Can I email my existing customer list?

Only people who agreed to receive marketing, or existing customers in line with POPIA’s rules for direct marketing, always with an easy way to unsubscribe. We check your list and consent before sending.

Q: Why do my emails go to spam?

Usually because domain authentication (SPF, DKIM and DMARC) is missing, the list is old or bought, or the content looks like spam. We fix the set-up and clean the list.

Q: How often should we send?

Most businesses do well with automated flows plus one or two campaigns a month. We plan around your offers and audience.

Q: Can it connect to my online store?

Yes. Email can use purchase and browsing data from WooCommerce, Shopify and most CRMs for personalised flows.

We set up and run email marketing that earns its place in the inbox: welcome series, newsletters, abandoned-cart reminders and campaigns, built on the right platform, delivered reliably and in line with POPIA.

Plan your email marketing Explore capabilities

Automated flows
Newsletters & campaigns
Deliverability set-up

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Email for every stage of the customer journey.

The best email programmes run mostly on their own, with well-timed campaigns on top.

Automated flows

Welcome, abandoned-cart, post-purchase and win-back emails that run by themselves.

Newsletters & campaigns

Regular updates and promotions, designed and written for your audience.

Deliverability

Domain authentication and list care, so your emails reach the inbox.

Reporting

Opens, clicks and sales from email, with clear monthly insights.

Everything an email programme needs.

Strategy, design, writing and the technical set-up, handled together.

Branded email templates

Welcome series

Abandoned-cart reminders

Post-purchase and win-back flows

Segments and personalisation

Campaign calendar

Copywriting and design

Sign-up forms

SPF, DKIM and DMARC set-up

Easy unsubscribe

Store and CRM integration

Opens, clicks and revenue reports

Built for subscribers, and for your team.

Subscribers get emails worth opening. Your team gets a programme that runs itself.

For your subscribers

Customers

Emails worth opening.

Only emails they signed up for
Relevant offers and content
Looks good on any phone
Clear, honest subject lines
Helpful reminders at the right time
One click to unsubscribe
Their preferences respected
Easy to reply to a person

For your team

Owners & marketers

A programme that runs in the background.

Flows that run on their own
Templates you can reuse
Lists that grow from your site and tills
Segments by behaviour and purchase
A calendar planned ahead
Sales tracked to each email
A healthy list and sender reputation
Connected to your store and CRM

Connected to your store and customer data.

Email performs best when it knows what customers bought and browsed.

Discuss an integration

Online storeCRMPOSWebsite formsWhatsApp marketingGoogle AnalyticsFacebook adsBooking toolsAccountingReporting dashboards

Email marketing

Inbox-ready from day one.

Good email starts with the technical set-up and with permission.

SPF, DKIM and DMARC

Double opt-in where it helps

Unsubscribe in every email

Regular list cleaning

POPIA-aware consent

Spam and bounce monitoring

Built to grow repeat sales.

Email keeps customers coming back, at a low cost per message.

More repeat customers

Recovered abandoned carts

Stronger launches and promotions

Higher customer lifetime value

A list you own

Less manual sending

Clear reporting on what works

A consistent brand voice

From first audit to a programme that runs itself.

01
Audit & strategy
We review your list, platform and goals, and plan the flows that matter most.
02
Platform & deliverability
We set up or tidy your platform and authenticate your domain.
03
Templates & flows
We design branded templates and build your automated flows.
04
Campaign calendar
We plan campaigns around your offers, seasons and launches.
05
Send & test
We send, test subject lines and content, and learn what works.
06
Report & improve
We report monthly and keep improving results.

Questions about email marketing?

Common questions about scope, integrations and ongoing support.

Ask us something else

01Which email platform do you use?

02Can I email my existing customer list?

03Why do my emails go to spam?

04How often should we send?

05Can it connect to my online store?

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Ready for email that grows repeat sales?

Tell us about your customers and your store. We’ll plan your first flows and campaigns.

Plan your email marketing View our solutions